HomeMy WebLinkAboutOption Pay - How To Guide
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OptionPay – How to Guide
The County of Newell accepts credit card payment for property taxes, utilities, permits, and accounts receivable invoices
through a service called OptionPay. OptionPay charges the cardholder a fee based on the transaction amount. The
service fee is charged to the cardholder to cover the cost of paying by credit card. The County receives no income or
profit from these service fees.
If you wish to pay by credit card, you may do so in person at the County office, or you may go online to our website.
Please follow the steps below to process a payment to the County of Newell using OptionPay through our website:
1. Go to http://www.countyofnewell.ab.ca/p/pay-a-bill- and click the OptionPay logo on the home page:
2. You will be re-directed to the OptionPay “Process a Payment” page. Enter your credit card number, Name on the
card, Card expiration, and CVV number:
3. Under Transaction Details, enter the dollar amount you wish to pay including decimal places. For example, if you
owe the County $225.00 for your utility bill, enter 225.00 in the Payment Card Amount field. The OptionPay
Load Fee will calculate automatically after you enter the payment amount, and the Total Charged to Your Card
amount will be displayed in bold as shown in the example below:
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4. Click the drop-down arrow on the Type field and choose the type of transaction you are paying, and enter the
appropriate account number as follows:
a. Tax - enter your 10-digit roll number as it appears on your property tax notice (i.e. 0000123456) or
enter your customer number (i.e. AAAA001) if you are paying for multiple rolls as one transaction. Then
use the comments area to list the property tax rolls you are paying and the amount to apply to each roll.
b. Utilities - enter your 10-digit utilities account number as it appears on your utility bill/invoice (i.e.
00001234.00) enter your customer number (i.e. AAAA001) if you are paying for multiple utilities
accounts as one transaction. Then use the comments area to list the utilities accounts you are paying
and the amount to apply to each acccount.
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c. Accounts Receivable - enter your customer ID as it appears on your invoice (i.e. AAAA001)
d. Permits – enter your 7-digit permit number (i.e. 2019001)
5. Enter your email address to receive a credit card receipt. You can also print the receipt after you Submit
Payment. NOTE: For property tax payments, the County will provide a detailed receipt by email if you supply an
email address, or by mail if no email address is provided.
6. Under Authorization, read and if in agreeance check the box. The credit card service fee is remitted to
OptionPay, not the County. Click the Submit Payment button to complete the transaction. If you supplied an
email address, you should receive your OptionPay receipt shortly thereafter.