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HomeMy WebLinkAbout2014-PAD-066 IT Equipment & Software Purchasing & Deployment Protocols COUNTY OF NEWELL - POLICY HANDBOOK POLICY NO: 2014-PAD-066 TITLE: IT EQUIPMENT & SOFTWARE PURCHASING & DEPLOYMENT PROTOCOLS ADOPTED: SUPERCEDES NO: n/a May 22, 2014 (C-184/14) TO BE REVIEWED: PAGE NO: 1 of 1 In an effort to enhance the IT Departments ability to acquire, support and maintain hardware components and software applications that are deployed and utilized within the organization, the County will establish uniform standards that will be applied for all County funded IT components which includes Hardware, Software, and other peripheral devices or aspects of the County’s IT Network. The application of a minimum enterprise quality standard for hardware will ensure that the desired degree of reliability for hardware components is achieved, thus avoiding or reducing the impact of and consequences for end users and IT Support Staff alike that occur when IT system components fail. The IT Department in consultation with end users and taking into consideration the available budget, shall set the minimum standards that will be applied. Approval from the IT Department shall be required for any variation from these approved standards before the purchase of County supplied IT system components is carried out, or in the case of a user supplied device, approval to support user supplied devices must be received from the IT Department before network access is granted. The IT Department shall maintain a complete inventory of equipment and software (including version) provided for each user and will also maintain a summary of maintenance activities (scheduled and otherwise) carried out on the said equipment. Once acquired, work stations will be upgraded through the annual budget approval process on a set schedule that has been determined by IT for the replacement of the components in question. All orders for approved materials shall be placed by the IT Department who will also retain responsibility for receipt of the goods and verify that items received meet the specifications that were ordered. The IT Department shall also register the equipment or software on the network, test and deploy the components, and ensure that the end user has received an orientation for the use of the items in question.